Shea Butter Nilotica

Due to the nature of our natural skincare and shea butter products, we only accept returns for items that are:

• Damaged upon delivery

• Incorrect items sent

• Unused and unopened products in original packaging

  
  

To request a return or refund, please contact us within 7 days of receiving your order with:

• Your order number

• A description of the issue

• Clear photos if the item arrived damaged

• Customers are responsible for return shipping costs unless the item was damaged or sent incorrectly.

• Original shipping fees are non-refundable.